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770-944-7449
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Licensed • Bonded • Insured

No one expects to need water restoration services. It's just not something we generally consider in the course of everyday life. However, all it takes is a frozen pipe that breaks, a backed up sewer, a water main line breaking, a dishwasher leaking, a washing machine hose splitting while you're at work, even the cat pushing the faucet on while you're on vacation, and suddenly water restoration becomes a primary concern in your life.

No one is immune to the threat of water damage. In fact, most cases of sudden water damage occur despite high levels of precaution.

Water damage arises from many different sources such as:

  • Washing machine overflow
  • Bath tub overflow
  • Sink overflow
  • Hot water heater
  • Air conditioner condensation pan overflow
  • Burst water pipe
  • Sewer backup or runoff water
  • Roof leak
  • Rainwater flow from outside

A Better Carpet and Floor Service is proud to use only the most advanced and state-of-the-art water damage and flood control equipment. With an arsenal of turbo-dryers, dehumidifiers,  A Better Carpet possesses the resources to handle any moisture damage situation!

         

Things you could do before our emergency team arrives:

  1. Try to find and stop the water intrusion source.
  2. Try to identify the extent of the water damaged area. You can do this by tracing the pathways of the water to find where the damage has spread.
  3. Plan and start the clean up by collecting items from the floor. Find a spare room where some of the household/office items may need to be stored temporarily while the restoration is in progress.  Move and protect your personal belongings/documents from water damage.

Don't ...

  • Use your household vacuum to remove water (electrical shock may occur).
  • Leave books, magazines or other colored items on wet carpets or floors as they may stain the carpet.
  • Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Leave wet fabrics in place; dry as soon as possible.
  • Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.

Do ...

  • Make sure an appropriate, licensed service company has been called to eliminate the water source or make necessary repairs as required.
  • Turn off circuit breakers supplying electricity to wet areas; unplug and remove any small electrical devices on the wet carpet.
  • Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting.
  • Remove valuable paintings and art objects to a safe, dry place.
  • Place aluminum foil under furniture legs to avoid furniture stains on the carpeting.
  • Hang draperies and pin up furniture skirts to prevent watermarks, dye marks.
  • Make plans for restoration crew to move large furniture to specified dry areas, if necessary.
  • Gather loose items, toys, etc. from floors.

Immediate response to flooding saves time and money. The longer any type of water damage goes untreated the greater the damage. The restoration procedures are designed to eliminate moisture and stop/prevent the growth of mold and mildew.

One of the easiest ways to prevent water damage is to promptly deal with any water or moisture in your home, no matter how small.

We do more than water damage. We also provide carpet cleaning, carpet repairs, carpet stretching, upholstery cleaning, tile and grout cleaning services.

770-944-7449

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